Privacy Policy
This policy explains, in plain language, what information Aqarati handles and why. It applies to this website and, where stated, to the Aqarati app.
Last updated: 30 September 2026
1. Introduction
Aqarati is a property ecosystem focused on Oman. We aim to collect only the information we need to provide the service and to explain how we use it.
2. Information collected
Depending on how you use Aqarati, this may include account details, contact details, property information, documents you choose to upload, and technical information about your device.
3. How information is used
To provide and improve Aqarati, to operate verification, to connect people with properties and professionals, to respond to enquiries and to keep the service secure.
4. Account information
Information you give when creating or using an account, such as your name, email, phone number and account preferences.
5. Contact information
If you write to us through the contact form or by email, we use what you send to reply and to improve support. This website's contact form only works when a delivery service has been configured.
6. Property information
Details and photos an owner or professional provides about a property so it can be shown to others.
7. Uploaded documents
Verification documents are not public profile content. Public profiles show verification status, not private identity documents. Documents are handled only for verification and related support.
8. Device and technical information
Basic technical information such as browser type and language may be used to deliver the website. This website does not currently run analytics.
9. Cookies
See the Cookie Policy for what this website stores on your device and how to control it.
10. Service providers
We may use service providers to host the website and deliver services.
11. Data sharing
We share information only as needed to provide the service, with your direction, or where required by law.
12. Data retention
We keep information for as long as needed for the purposes above.
13. Your rights
You can ask us about the information we hold about you and ask us to correct or delete it where appropriate. Contact us to make a request.
14. Security
We take reasonable steps to protect information. No online service can promise perfect security.
15. Children
Aqarati is not intended for children, and we do not knowingly collect their information.
16. International transfers
Our service providers may process information in other countries.
17. Changes to this policy
We may update this policy. The date of the latest update is shown at the top of the page.
18. Contact
Use the Contact page to reach us about privacy.